Not as strong as a metal one! They need care and attention and an avoidance of hard shocks.
We have happy customers who wear theirs continuously, on the other hand we had a customer who was very unhappy when theirs broke after catching a rugby ball. We cannot guarrantee the rings strength, but we are happy to replace any ring that brakes in the first year.
If you keep your ring polished, using the pot of wax supplied, the wood will never wear down, unlike a gold ring. If you wear your ring all the time, including washing up, showers and swimming, it should be polished every day. If you only wear it occasionally it is mostly dependent upon your hands. If you hands are dry, they will take the polish off the ring quickly. (We do not recommend getting the ring wet , but the occasional immersion will not harm it if well polished)
Just send it back with your revised size and we will send you a replacement as soon as possible at no charge, If it is still wrong we will keep going until we get it right, only by the third attempt we will start charging you the postage.
Return it for any reason and we will give you a full refund
If it breaks in the first year we will replace it free of charge (as long as you promise it was a fault with the ring and you didn't slip with a hammer !)
Please note that we no longer use Holly (as we are not satisfied with the colour), and we have now started using Sycamore instead.
Yes, we accept Credit Cards such as Mastercard and Visa, we also accept debit cards such as Delta and Switch. All product ordering is sent to us via e-mail, but your credit card information is kept within a secure sockets layer (SSL) and can only be accessed by one person
Currently only Pounds Stirling . We will start taking the Euro when enough people want to use it. So any cheques (checks) or other money orders have to be made out in GBP.
With a credit card, you can just purchase the item, and your credit card company will do the conversion for you. If you do not wish to use your credit card or do not have one, you can request a bankers draught from your bank in Pounds Stirling. They will issue you a check at their current exchange rates. This you can send to us.
If it is using a credit card, we will dispatch your item as soon as possible, (within 48hours). If you wish to pay by cheque, please send it to the address below, we will send you an email confirming your order and stating your purchases have been reserved for 14 days awaiting the cheque. After your cheque has arrived, we will send you confirmation that your purchase has been dispatched.
1 Romsey Road
Lyndhurst
Hampshire
England
SO43 7AA
"Down To The Wood"
Just the one, in the heart of the New Forest. UK
No, we only sell products as shown on the web-site.
Our system is very safe (safer than a restaurant for instance), but if you are still not sure, you can always fill in the forms, but put **** instead of your last four digits, then you can send these separately, or phone them through. - The chances of someone hacking one and intercepting the other has got to be low, even
for conspiracy theorists!
